Patient-Scale Care

A holistic approach to healthcare is rooted in getting to know the person, not just the symptom.

Patient-scale care is made more accessible by outpatient facilities. In addition to making lower-acuity procedures less stressful, medical office buildings can play a critical role in wellness and preventative care through education and other programs.

Our current healthcare landscape will continue to rely on outpatient care to streamline service delivery for providers and support the best possible experience for patients. Medical Office Buildings (MOBs) can offer convenience, ease of access, and reduced facilities costs; their design can also be tailored to medical specialties while remaining adaptable for long-term use. For healthcare systems, private practices, and patients, MOBs are a vital part of the continuum of care.

For the system, outpatient facilities can serve as a “front door” to an array of services and create a referral stream for the hospital. Consistent branding across facilities helps build comfort and trust; well-organized spaces with consistent wayfinding and recognizable features lead to a better patient experience and a better chance to build an enduring patient relationship.

Convenience, efficiency, wellness, telemedicine, and the patient experience will be key design drivers in outpatient care in the coming years.

Destination Health

Modern outpatient care facilities are complex, collaborative, and convenient. A facility may accommodate a variety of interdisciplinary specialists collaborating to deliver quality care. To function effectively, these MOBs should serve as one-stop shops which co-locate services such as surgery, imaging, lab work, therapy, pharmacy, and clinical spaces. Aesthetics and amenities are key, including careful attention to outdoor spaces, interior gathering areas, dining services, healing gardens, and sustainable design features.

Outpatient care facilities often serve as the “front door” for major health systems, creating the opportunity to engage with patients through preventative care and wellness services. These clinics are increasingly appearing as an onsite amenity offered by companies and gyms.

Learn more about Destination Health by clicking the image.


MOB designs are increasingly integrating LEAN planning strategies and the concept of modularity to maximize functional efficiency. Patients undergoing procedures at ambulatory surgical centers often experience greater convenience, lower costs, reduced stress, faster recovery rates, and significantly lower rates of infections than with hospital-based procedures. Strategically designed circulation, clinical pods, and onstage/offstage settings yield substantial operational benefits while creating a more seamless visit for patients. For provider efficiency, touchdown stations and universal exam rooms streamline operations and increase flexibility.

Click the image below to listen to LS3P’s Healthcare experts speak at the 2020 Virtual HCD Conference.

LS3P’s Healthcare Experts Speak at
2020 HCD Virtual Conference


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Systems for remote care were gaining in popularity long before the COVID era, and interest in telemedicine and related technology has increased exponentially along with the need to reimagine care. MOBs will need to develop and refine both systems and physical spaces to optimize this emerging healthcare option.

Learn more about Cybernetic Care by clicking the image.


Outpatient care facilities serve diverse populations, and their design must feel welcoming and accessible to all patients. Elements of hospitality or residential design may help to make clinical spaces feel less institutional and more comfortable for patients; attention to aesthetics and reducing barriers (perceived and physical) to access will create a better experience for all.

Click to the link below to listen to LS3P’s podcast: Human Scale

A New Era

The COVID pandemic has led to a heightened focus on existing best practices: continuous improvements in infection control, clear wayfinding, and systems to reduce wait times. Short-term strategies for clinical design may include screening at key areas, sheltered outdoor waiting spaces, improved ventilation, and one-way circulation. These elements can be easily adapted to evolving needs. The COVID era has influenced a number of trends, and many of these will be enduring. It is critical that patients and their families feel safe in the healthcare environment, and that strategies represent up-to-the-minute advice and best practices from public health authorities.

Learn more about the impact of COVID-19 on healthcare design by clicking the image.


About LS3P’s Healthcare Studio

Our world-class healthcare experts are deeply invested in designing environments for health and wellness, and our passion for excellence is rooted in building authentic client relationships. We believe that great design begins with listening; we take the time to understand the complex, multifaceted requirements specific to each client’s needs.

Click here to view our Healthcare Portfolio